Reset your password

A code by e-mail, then a new password

Your e-mail

We'll send a code to the address of your account, if it has one and it's confirmed.

E-mail

A new password

The code is in the e-mail we sent to .

Code from the e-mail

New password

8 characters at least.

New password again

Password changed

Sign in from the app with your new password.

Download Charter Inc

Good to know

01
The same as in the app
The app's sign-in screen can do this too: its "Set a new password" form e-mails you the same code.
02
No e-mail?
Codes go only to confirmed accounts. Look in the spam folder, or ask us.